Orders, stock and build status synced in real time.
- Secure ordering portal for custom-built hydraulic pumps
- Orders pushed to Infor's Fourth Shift ERP through Clarity Connect
- Real-time inventory and build-status checks for every client
Infor eCommerce Integration
Connect your online store and customer portal to Infor
Let customers order online and see accurate account information, without your team re-entering orders. Clarity Connect syncs Infor with your store. Payment Hub adds online invoice payments.
“I was impressed by the fact that they had such a wide and deep knowledge of everything we needed.”
Let customers order online, straight into Infor
Picture customers placing orders online, seeing real-time inventory and order status, and paying open invoices, with every order landing in Infor without anyone re-keying it.
Without that link, orders arrive by email, spreadsheet or website export and your team re-enters each one. Every re-keyed order is a chance for an error, and every customer who can't see stock or order status calls to ask.
Clarity Connect links Infor to your store. You enter data once and it goes everywhere it needs to go. Payment Hub adds online invoice payments that post back to your ERP.
- Keep your gateway, no transaction markup
- 12 months of maintenance at project rates
- CloudSuite Industrial, CSI and Syteline
What Syncs in an Infor Integration
Clarity Connect links Infor to your store. Clarity Payment Hub links Infor to how customers pay.
| Clarity ConnectOrders, inventory and customers | |
|---|---|
| Data entry | Enter once, and Clarity Connect sends it everywhere it needs to go |
| Inventory and production | Real-time inventory, production and shipping updates for customers |
| Warehouse | Automated reorders and real-time warehouse data |
| Quotes and approvals | Self-service price quotes and order approval |
| Shipping | 50+ carriers integrated, split shipments and drop shipping |
| Customer dashboard | Order history, one-click reorders and invoice payments |
| Clarity Payment HubPayments and invoices | |
|---|---|
| Open invoices | Find, review and pay online; payments post back to your ERP |
| Many invoices, one payment | One authorization and one receipt |
| Partial payments | Remaining balance tracked in your ERP |
| Ways to pay | Card, PayPal, ACH, eCheck and invoice from PO |
| Saved payment methods | Cards and ACH accounts, with PCI DSS-compliant tokenization |
| Your gateway | Keep it and your rates, with no transaction markup |
ERP Integrations Clarity Has Already Delivered
Prince Manufacturing connected its Infor ERP. Merck and Handi Medical Supply show Clarity's payment and ERP work.
Online card orders continued without interruption.
- Built against a two-month deadline
- Moved to the latest payment gateway before the old standard was deprecated
- Ordering portal for pet owners, clinics and vets
Less admin with real-time ERP automation.
- Online store and re-ordering portal
- Native real-time integration with the back-office ERP
- Checkout handles insurance payments, including Medicare and Medicaid
Infor Integration for Your Version
CloudSuite Industrial, CSI and Syteline all connect through Clarity Connect.
Your version
Infor CloudSuite Industrial
The current name for CSI and Syteline. Connect your store, payments and shipping.
Your version
Infor CSI
CloudSuite Industrial under its earlier name. Connect CSI with Clarity Payment Hub.
Your version
Infor Syteline
Built for manufacturers and distributors. Connect your storefront, shipping and BI.
Discuss your Infor integration
Tell us your version, storefront and payment setup.
What Clients Say About Working With Clarity
“Great product knowledge, clear, consistent communication, on-going collaboration... We were completely satisfied. Handled problems and issues that came up promptly.”
“I just want to thank you for all the extra time and effort you have put forth on this project... We are grateful to have you to help push us over the goal line.”
“The big plus is they have a very skilled team of developers... Their pricing is also extremely competitive, especially considering the quality of their custom development work.”
How Your Infor Integration Gets Built
Payment Hub can be live in as little as 2 to 4 weeks. Your demo scopes the rest. Nothing touches your live Infor until testing passes. Clarity builds in a development environment and launches after user acceptance testing. After launch, we ping your site every 5 minutes, page our team 24/7 on an outage, and keep maintenance at project rates for 12 months.
- 1Step 1
Discovery
We review your Infor version, storefront and payment setup, then send an estimate and timeline.
- 2Step 2
Configure and Map
We set field mappings, business rules and workflows between Infor, your store and Payment Hub.
- 3Step 3
Validate
We test orders, inventory and payments in a development environment with your team before anything goes live.
- 4Step 4
Launch
We roll out to production, train your team and monitor the connection with alerts and support.
Plan Your Infor Integration
Bring your Infor version, your ordering workflows and your payment setup. On the call:
- We confirm your Infor version. CloudSuite Industrial, CSI or Syteline, and what is customised in your setup.
- We walk through your ordering workflows. Pricing, inventory and order rules, so the answers fit your setup and not a generic demo.
- You get an estimate and timeline. A cursory scope you can take to your owner or CFO.
Thanks. Your request is in.
Our team will reach out to schedule your demo. Need us sooner? Call (800) 928-8160.
Infor eCommerce Integration FAQ
Will this work with our Infor version?
Clarity Connect integrates Infor CloudSuite Industrial, CSI and Syteline. Payment Hub lists Infor Syteline / CSI among its ERP integrations. Tell us your version in the consultation and Clarity scopes the connection around your setup.
Will an Infor upgrade break the integration?
Clarity builds an integration API layer between Infor and your store, which simplifies upgrading software and installing new features. Payment Hub needs no schema changes, no ERP-side custom code and no plugins to maintain across upgrades.
Can it handle our customer-specific pricing and ordering rules?
Pricing logic normally syncs with your ERP, and pricing tables support multi-tiered pricing. Roles control who can order or pay invoices, and each customer sees their own order history and invoices. Your consultation walks through your rules.
What syncs between Infor and the store?
Orders, inventory, customers and shipping information, with real-time inventory, production and shipping updates for customers. You enter data once and Clarity Connect sends it everywhere it needs to go. Your consultation scopes each data flow.
Who owns implementation and ongoing support?
Every project gets a dedicated project manager. Clarity builds in a development environment, launches after user acceptance testing, and trains your team. Maintenance stays at project rates for 12 months, and an SLA with guaranteed response times is optional.
Will the integration disrupt our live Infor system?
No. Clarity builds in a development environment and launches only after user acceptance testing.
Do we need to switch payment gateways?
No. Keep your gateway and negotiated rates. Clarity adds no transaction markup.
How long does an integration take?
Payment Hub can be live in as little as 2 to 4 weeks. Your consultation gives you a scoped estimate for the full integration.
How is pricing structured?
Core eCommerce features and project services are fixed-price. You pay a one-time fee for only the modules you use, with no per-transaction fees. Your consultation gives you the estimate.
Where does the integration run?
Your choice: self-hosted, a third party, or hosted by Clarity. Hosting carries a monthly fee. Hosting facilities are secure, card-access-controlled data centers with SSAE-16 / SAS70 / ISO certifications.
Get A Project Estimate
Tell us your Infor version and what you want connected. We'll come back with a scope and timeline.